The TAF COP (Telecom Analytics for Fraud Management & Consumer Protection) Portal is a government initiative led by the Department of Telecommunications. It serves as a platform for subscribers to monitor and manage their mobile connections effectively.
It enables users to verify the count of mobile connections linked to their name and take appropriate steps to address any excess connections.
The primary objective of the portal is to combat fraud and safeguard the interests of consumers in the telecommunications sector. This article offers an overview of the features and advantages of the Telecom portal, which is accessible at tafcop.dg telecom.gov.in, and outlines how subscribers can benefit from its services.
What is the Telecom Analytics Portal?
The Department of Telecommunications has introduced the Telecom portal to address fraud management and enhance consumer protection within the telecommunications sector. The Portal enables individuals to identify mobile numbers registered under their name. It is alternatively referred to as Telecom Analytics for Fraud Management and Consumer Protection.
According to current government regulations, individual mobile subscribers are permitted to register a maximum of 9 mobile connections under their name.
It provides a range of tools to effectively manage and safeguard mobile connections, which include the following capabilities:
- Notification for Excess Connections: Mobile subscribers with more than 9 connections will receive an SMS alert, prompting them to take action by logging into the portal.
- Suspicious Activity Reporting: Individuals can report any suspicious activity related to their mobile connections through the TafCop consumer portal. They can easily submit a complaint online and monitor its status by using the provided Ticket ID Reference Number.
- Request Status Tracking: Upon logging into the portal, individuals have the option to check the progress of their requests using the “request status” feature, requiring them to input their Ticket ID Reference Number.
- Deactivation or Blocking: Mobile users can deactivate or block previously issued mobile numbers that are no longer in use, enhancing security and control over their connections.
- Active and Inactive Mobile Number Verification: Subscribers can access the consumer portal to verify the count of active and inactive mobile numbers associated with their profile.
How to Utilize the Portal?
To access information regarding your mobile number, follow these step-by-step instructions:
- Visit the consumer portal homepage.
- Click on the provided link and input your mobile number into the designated field on the portal homepage.
- Complete the captcha verification and request an OTP (One-Time Password).
- Upon successfully obtaining the OTP, enter it into the required field.
- After entering the OTP, you will be presented with a list of mobile SIM cards associated with your Aadhaar card.